Refund & Return Policy

At Your Junior, customer satisfaction is a priority. This Policy outlines the conditions under which returns, exchanges, and refunds are accepted.

3.1 Eligibility for Returns

Returns and exchanges are accepted within 7 days of the delivery date, provided that:

•        The item is unused, unworn, and in its original condition

•        The item is in its original packaging with all tags attached

•        Proof of purchase, such as the order confirmation or invoice, is provided

3.2 Non-Returnable Items

The following items are not eligible for return or exchange:

•        Items marked as Final Sale or purchased during clearance promotions

•        Items damaged due to misuse or normal wear and tear

•        Innerwear and personal care items, for hygiene reasons

3.3 Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us at yourjuniorpk@gmail.com within 48 hours of delivery, along with photos or videos of the product and its packaging. We will arrange a replacement or refund at no additional cost.

3.4 Return Process

To initiate a return, please follow these steps:

1.     Email us at yourjuniorpk@gmail.com with your order number and reason for return

2.     Our team will review your request and provide return instructions within 1 to 2 business days

3.     Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange

3.5 Refunds

Approved refunds are processed within 5 to 7 business days to your original payment method, or via bank transfer where applicable. Shipping charges are non-refundable unless the return results from an error on our part.

3.6 Exchanges

Exchanges for a different size or color are subject to product availability. Please contact us at yourjuniorpk@gmail.com to request an exchange.

3.7 Return Shipping Costs

Unless the item received is damaged, defective, or incorrect, the customer is responsible for return shipping costs.

3.8 Contact Us

For questions regarding returns or refunds, please contact us at yourjuniorpk@gmail.com.